Physical Cards
A physical gift card will be processed and shipped within 3 business days of purchase. Gift cards will be sent either to the purchaser’s address or to the address of the designated recipient, as specified at the time of purchase.
Gift Cards Terms & Conditions
Gift and eGift Cards are valid for 3 years from the date of issue. After this period, they will expire, and any remaining balance will be forfeited to Novo Swiss Pty Ltd ABN 70 676 093 780. Please treat your Gift/eGift Card as cash. Lost or stolen cards will not be replaced or refunded. Cards cannot be exchanged for cash, refunded, or used to purchase another Gift/eGift Card, or to settle a credit account, unless required by law. They are redeemable only at Novo Swiss boutiques. No change will be provided, but any remaining balance can be applied to future purchases. Gift/eGift Cards may be used for purchases up to their full value or remaining balance. If your purchase exceeds the card balance, the difference must be paid using an alternative payment method. Items purchased with a Gift/eGift Card are subject to Novo Swiss’s exchange and returns policy.